After Sales Service
Service Regulations


​1. Consulting service: Users can call us at 400-9955-829 for any questions during use, or visit www.myphoinikas.com

​2. Warranty service: Since the date of sale, under normal use, if the product quality failure, the user can return within 7 days of purchase for no reason, one month quality problems package exchange, one month to one year quality problems warranty service. If the following reasons, do not provide replacement / warranty services.



1. Can not show the original valid warranty card and a valid invoice or receipt, or the bar code of the body is damaged.

2. The date of purchase of the product, the name of the sales unit (stamped valid) and other items can be filled out completely or alter the warranty card.


3. All human factors damage, including failure and damage caused by the use of non-normal working environment.


4. Unauthorized transformation, disassembly, assembly or repair of the product and the failure occurred.


5. The product lacks accessories, such as no product warranty stickers and product-related accessories, etc.


6. In addition to the failure of electrical performance arising from normal use, if the appearance of damage, only enjoy repair services.



Note: This warranty service does not include transportation costs and does not provide door-to-door service.
Services